Mortgage Service Centre
10 Springfield Lyons Approach, Springfield, Chelmsford CM2 5LB
0808 231 1073
Once you have completed the paperwork for your mortgage, we ensure that you are kept fully informed of the progress of your application.
Our dedicated and experienced Mortgage Service Centre based in our Head Office and within branches, provides a complete back-up service for our clients and Advisers. They will liaise with your Lender, Builder, Estate Agent and Solicitor, providing you with regular updates, right up to completion. Providing you with updates in whichever method of communication you prefer and with the highest of customer support and services.
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Meet the Team
Marion Hubbard – Mortgage Service Centre Manager
My career started with Barclays in 1978 where I worked as a Personal Banker until I had a career break to raise my two children. In 1987 I joined M&G Investment Group working with the advisers and ensuring they received their commission. I joined IFDS, who are an Investment Company in 1989 and begun studying for the ICSA qualification. When I achieved this I was promoted to a Supervisor role.
In 2011 I joined Flagstone as an administrator working with the advisers to offer support to them and their clients. In 2017 I was promoted to Manager of the Mortgage Service Centre.
Gary Molyneux – Senior Mortgage Administrator
I started my career in finance in 1993, working in mortgage administration for various high street banks, in 2009 I relocated from Birmingham to Chelmsford and joined flagstone in 2012
Looking after the mortgage administration liaising with mortgage lenders, solicitors and updating clients. Also deal with life insurance application’s
Monique Lowe – Mortgage Administrator
Monique started working for Flagstone in 2024, and is thoroughly enjoying building her knowledge within the Mortgage industry. As part of the admin team, she liaises with lenders and Solicitors to help push applications through to completion.
Ashton Payne – Mortgage Administrator
Ashton joined Flagstone in 2026, bringing several years of experience within the property sector and client support. As a Mortgage Administrator, she liaises with lenders, solicitors and estate agents to help clients progress their mortgage applications to completion.
Ashton enjoys building client relationships and looks forward to continuing her development within the mortgage industry.
Joshua Collier – Mortgage Administrator
Josh entered the industry and started working for Flagstone in 2025, and is constantly working to learn and increase his knowledge within the mortgage industry. Being an administrator, he liaises directly with both lenders and Solicitors to ensure applications are progressed smoothly.
